I have been working in mediation, facilitation, and conflict resolution since 2008. I provide pro-bono (free) workshops on communication skills either virtually or in London.

Structured Communication (Conflict Resolution)

Core Skills Overview
Table: 4 Levels of Reflective Listening
”The Formula” (Structured Reflection)

Lecture videos (YouTube playlist), about 60 minutes in total

Negotiation Fundamentals

The Basics:  BATNA, RP, TP (8 minutes)

• https://www.dropbox.com/scl/fi/2gi6ig1z58ebcur4wn4xz/UCL-MBA_03424_1_2_1_REMOTE_LECTURE_SLIDES_BATNA_RESERVATION_PRICE_AND_TARGET_PRICE.mp4?rlkey=d3vmyzz61h55ni50qe1fhsxlh&dl=0

Types of Negotiation:  Distributive Negotiation (4 minutes)

• https://www.dropbox.com/scl/fi/06pigjdw8n3qp2dw6yalm/UCL-MBA_03424_1_2_2_REMOTE_LECTURE_SLIDES_DISTRIBUTIVE_NEGOTIATION.mp4?rlkey=0ibptmvac97o2tkgi5lb18qjd&dl=0

Making Concessions Strategically (3 minutes)

• https://www.dropbox.com/scl/fi/g8awfqrimp03cnfevkrwj/UCL-MBA_03424_1_2_3_REMOTE_LECTURE_SLIDES_CONCESSSIONS.mp4?rlkey=tq3atuz9ub7fb9g77pe3xp2jf&dl=0

Planning for a Negotiation

The Planning Document (5 minutes)

• https://www.dropbox.com/s/c9r9nj2xzzg0qux/UCL-MBA_03424_1_3_3_REMOTE_LECTURE_SLIDES_NEGOTIATION_PLANNING_DOCUMENT.mp4?dl=0 

Planning Document Template

• (word doc) https://www.dropbox.com/scl/fi/x2g9jjtm0vbdd940xjhh6/Planning-Document-Template.docx?rlkey=uaq6g36g0ji7l96rzqpgf9b07&dl=0 

Scoring Systems (8 minutes)

• https://www.dropbox.com/s/mgaw44fw910wzt8/UCL-MBA_03424_1_3_1_REMOTE_LECTURE_SLIDES_SCORING_SYSTEMS.mp4?dl=0

The First Offer (7 minutes)

• https://www.dropbox.com/scl/fi/e2qj8aobgfct5xwok1pv3/UCL-MBA_03424_1_2_4_REMOTE_LECTURE_SLIDES_THE_FIRST_OFFER.mp4?rlkey=sb2100b234tsv9vfehttl245v&dl=0

Integrative Negotiation

Introduction to Integrative Negotiation (3 minutes)

• https://www.dropbox.com/scl/fi/0s05v3fujgjvssf3gib8o/UCL-MBA_03424_2_2_1_REMOTE_LECTURE_SLIDES_INTRODUCTION_TO_INTEGRATIVE_NEGOTIATION.mp4?rlkey=q5nihjo6yt9u9qzfnin3d0h6s&dl=0 

The Pareto Frontier (15 minutes)

• https://www.dropbox.com/scl/fi/1zv0xorrbu0kcg5axtyqg/UCL-MBA_03424_2_2_2_REMOTE_LECTURE_SLIDES_THE_PARETO_FRONTIER.mp4?rlkey=ucg01dopf9q0s878vims41wot&dl=0 

The Negotiator’s Dilemma (3 minutes)

• https://www.dropbox.com/scl/fi/jssxmod5jmmjtpirmw1gz/UCL-MBA_03424_2_2_3_REMOTE_LECTURE_SLIDES_THE_NEGOTIATOR_S_DILEMMA.mp4?rlkey=jfa56erwesz0znge6xl5e3jwb&dl=0 

Finding Integrative Solutions

Multiple Equivalent Simultaneous Offers (MESOs)   (4 minutes)

• https://www.dropbox.com/scl/fi/29lgfyh9ucce24zoh4gde/UCL-MBA_03424_3.1.2_REMOTE_LECTURE_SLIDES_MULTIPLE_EQUIVALENT_SIMULTANEOUS_OFFERS_MESOS.mp4?rlkey=80iqxyje3wp2l4p0dlhn2xlz3&dl=0 

Contingency Contracts

• https://www.dropbox.com/scl/fi/lpar9akyn22wn2f9ydz2x/UCL-MBA_03424_3.1.3_REMOTE_LECTURE_SLIDES_CONTINGENCY_CONTRACTS.mp4?rlkey=i2bnibe2ts9sbl2589dhocesi&dl=0

Why I Am So Passionate About Structured Communication (2 minutes)

• https://www.dropbox.com/scl/fi/y639zrgz0oqtjmkp0znyl/UCL-MBA_03424_2_3_1_REMOTE_SOLO_LECTURE_WHY_I_AM_SO_PASSIONATE_ABOUT_STRUCTURED_LISTENING.mp4?rlkey=5vxhedne7jj5tcxj7j0wz8mgd&dl=0 

More on Structured Communication

• see above

Negotiation and Decision Theory

Cognitive Biases—Basic Decision Theory (13 minutes)

• https://www.dropbox.com/scl/fi/x5cgn9m3f88zmm78d6qjx/UCL-MBA_03424_1_1_3_REMOTE_LECTURE_SLIDES_COGNITIVE_BIASES.mp4?rlkey=ic39scdtcvvm9pj4bjkaozxfx

Cognitive Biases and Negotiation (8 minutes)

• https://www.dropbox.com/scl/fi/b81b49fjjnducmgmsl93r/UCL-MBA_03424_1_1_4_REMOTE_LECTURE_SLIDES_TOP_FIVE_COGNITIVE_BIASES_IMPACTING_COMMUNICATION.mp4?rlkey=hd70dby9v1o3yq3vqg1h7u2fw